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Domestic & General Property Support Services

Our professional Once Off Cleans & End of Tenancy Cleaning is performed by our in house skilled professional cleaners. All our cleaners have been extensively trained and are equipped with the best cleaning machines and materials on the market. D&G is highly recommended for letting agents, tenants and landlords as it is a fully guaranteed service.

ABOUT US

DOMESTIC & GENERAL PROPERTY SUPPORT SERVICES

Domestic & General is a long established & much-respected facilities services company. We’ve built a good & honest reputation over the past 32 years servicing the Dublin Residential, Commercial & Property Management Sector. Our teams are fully trained and professional, and deliver a perfect service to your specifications every time.

Our End of Tenancy Cleaning and Once Off Apartment Cleans come complete with peace of mind where any cleaning issues found at check out will be resolved professionally and promptly.

OUR REVIEWS

✩✩✩✩✩ “Domestic and General have been consistently employed by our office in respect of the provision of cleaning and other janitorial services for over 20 years. Throughout this time, we have held Domestic and General and its principals, in high esteem during that time. 

I would not hesitate in recommending them at any time to a perspective client as they are a pleasure to deal with regarding their integrity and professional approach to their work.”” Ben Gough, Managing Director of WYSE Property Management

✩✩✩✩✩ “We have worked with Domestic and General for many years and have enjoyed watching their success through growth and expansion 
of their service offering while continuously improving their customer service levels. We find Domestic & General to be efficient, competent and proactive.

We are always happy to work in partnership with Domestic and General to the benefit of our mutual clients and would not hesitate in recommending them as a Property Facilities Provider to any client.” Paul Mooney, Director in Benchmark Properties.

✩✩✩✩✩ “Hi Mary, just a quick note to say huge thank you to team D&G. The guys gave us a massive dig out last week on a desk drop, they literally flew around the place in record time and at the very last minute to help us out. They are a credit in all that they do every day, I only wish I could clone them!” Lily Ellis, JLL Account Director - Facebook EMEA

WHY US?

End of Tenancy and Once-Off Cleaning

Our level of support is different class and for the simple truth; Domestic & General have and will always go that extra mile to provide a courteous, fast and cost-efficient service to our residential clients. We run a very transparent service and consistently engage and communicate with our clients and totally value their honest feedback. No matter how good, bad or indifferent; it’s that kind of honest feedback that keeps us on our toes, helps us to constantly improve & better serve you.

With over 32 years experience in the industry we can help you get your deposit back hassle-free by providing an exceptional end of tenancy clean.

FAQS

What time slots are available for cleaning services?
Both our end of tenancy cleaning service and once off apartment cleans are available at 08:00 to 17:00 Monday to Friday, subject to availability.

Can you carry out cleaning services if I am not present?
As long as you can arrange access to your property, we can do the clean. 

Do you provide all cleaning materials and equipment needed for the service?
We provide all cleaning materials and equipment needed for cleaning services.

Do you wash painted walls and ceilings as part of cleaning services?
No, we do not wash painted walls and ceilings, we only dust them and remove cobwebs.

Do I have to defrost my fridge-freezer in advance of cleaning?
If a freezer deep clean is requested as an additional service, please make sure the freezer is defrosted one day in advance, as if it is not, the clean will not be carried out.

Is external window cleaning included in your cleaning services?
We can clean windows externally which needs to be quoted for. This is not included in the standard cleaning services.

How many cleaners will turn up on the day?
The cleaning crew consist of one to four people.

Is carpets and upholstery cleaning part of the cleaning service?
Vacuuming only of carpets and soft furnishings is included in the standard cleaning schedule, Professional carpet and upholstery cleaning is also available at an extra fee, at Domestic & General we pride ourselves in providing highest quality carpet and upholstery cleaning. 

TERMS & CONDITIONS

Cancellation Policy 
  • The client may cancel or reschedule the clean by giving us at least a 48 hours notice. Failure to provide us with the needed notice will result in a charge of 50% of the total invoiced amount.
  • The client can reschedule or cancel the appointment by e-mail only.
  • Domestic & General reserves the right to refuse any cleaning job if the condition of the property is hazardous to the health and well being of our operatives.
  • Domestic & General reserves the right to cancel or reschedule a clean in cases where an accident or any unexpected circumstances have befallen the assigned cleaning team.
  • Domestic & General reserves the right to cancel or reschedule a clean in cases where the spec provided at the time of booking is different to the spec of the apartment at the time the cleaner arrives to carry out the services.

Insurance
  • Domestic & General holds Public Liability Insurance.
  • Claims can be covered by Domestic & General only if the damage/breakages are reported within 24 hours of the clean.
  • Domestic & General reserves the right to carry out an internal investigation into any claims made by the client.
  • Domestic & General reserves any right to refuse disclosure of confidential company documents.

Access
  • The client must provide electricity and running water at the premises where the clean is conducted. If they fail to do so Domestic & General cannot be held responsible for incomplete or delayed work.
  • The client is responsible for providing access to the property at the scheduled time. If keys are provided they must open and close all locks required for access and to carry out the clean. If we are unable to gain access to the property, we reserve the right to cancel/reschedule the clean.
  • Domestic & General is not responsible for any alarms triggered during a clean. The client must provide Domestic & General with full instructions for disabling and/or resetting any alarm systems on the premises.
  • Domestic & General will endeavor to arrive at the scheduled time for the clean. However, reasonable allowance should be made, for circumstances beyond our control, which may delay our arrival. 

General
  • All valuables and personal items should be safely stored prior to the clean being carried out.
  • Domestic & General will remove one standard size black sack of rubbish relevant to the clean carried out. Any extra bags can be removed at an additional cost per bag and will be serviced and charged after the clean has been completed.

CONTACT US

Opening Hours: Monday - Friday 09:00-17:00
Number: 01 401 9000
LinkedIn: https://www.linkedin.com/company/domestic-and-general-property-support-services-limited/
Facebook: https://www.facebook.com/DGDublin/
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